Privacy Policy

Website Privacy Policy

Online Privacy Practices

Your right to privacy is important to us.

We strive to ensure we balance your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you.

We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the internet at

What information we collect

In some areas of our website, we may ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This may include where you have subscribed to our online newsletters, provide feedback to us through a contact form or if you complete any online survey we may offer from time to time. We may then ask you to give us your name, email address and other personal information that will be needed to supply the services to you. You can ‘unsubscribe’ from our online newsletters at any time.

How we will use your information and Your Rights

We may use your personal data for future email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you.

If you would rather not receive future marketing emails from us please inform us by email at Such use is strictly in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. You can remove yourself from our email list at any time with an easy to use unsubscribe instruction, although please be aware this can take up to 30 days to take effect.

Your details may be shared with selected third parties. We will only market to you the same kind of goods and services you purchased from us or made an enquiry to us about.

The information you provide will be kept confidential and will be used only to support your customer relationship with us.

How we keep your information secure

One of our highest priorities is security of the information you provide. We have devoted a great deal of effort to ensure that our online security measures help to safeguard your information.

We use industry-standard technology to allow for the encryption of:

(a)        potentially sensitive information such as your name and address; and

(b)        critically-sensitive information like your credit card number (if applicable).

We hope that the measures and processes we undertake to help ensure secure transactions and privacy, will ensure you are happy about the safety of your online transaction and order information.

We do not wish to infringe your privacy while you use our website.


A cookie is a message given by a web server to a web browser. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. The main objective of a cookie is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies may invite you to provide personal information such as your name, email address and interests.

We use cookies to enhance your experience, please see separate Cookies Policy.

Further information on data protection and personal privacy

For further information from us on data protection and privacy contact;

Post : The Data Protection Manager, SMB Partners Ltd, The Pinnacle, 170 Midsummer Boulevard, Milton Keynes, MK9 1BP
Email :

Information on the Data Protection Act 1998 is also on the Information Commissioner’s website at

Use of this Site is subject to our Terms and Conditions.

SMB Partners Ltd is a company registered in England. Registered number 06155042


Version: 1st September 2013